Select Your Student Profile to Make an Appointment

There are different academic counselors and programs available to serve all needs. Choose from the drop-down menu to find out your next steps to make an appointment with a counselor.

Make an Appointment
If you are a Student Athlete, you can directly book an academic counseling appointment through PCC Connect.

Make an Appointment

Join PCC Athletics
If you are interested in participating in PCC Athletics, please connect with them.  

Visit PCC Athletics

Make an Appointment 
If you are a participant in Blackademia, you can directly book an academic counseling appointment through PCC Connect.

Make an Appointment

Join Blackademia
Blackademia provides resources and referral opportunities for Black students at PCC. If you are interested in joining Blackademia, please connect with them to apply.  

Visit the Blackademia Website

Make an Appointment
The Black Student Success Center provides support services, resources, and referral opportunities for Black students at PCC. You can directly book an academic counseling appointment through PCC Connect. 

Make an Appointment

Black Student Success Center 
At the Black Student Success Center, you will have access to a variety of support services to help you while at PCC! 

Visit the Black Student Success Center Website

Make an Appointment
If you are a participant in CalWORKS, you can directly book an academic counseling appointment through PCC Connect.

Make an Appointment

Join CalWORKs
CalWORKs helps students on public assistance. If you are interested in joining CalWORKs, please connect with them to learn more.  

Visit the CalWORKs Website

If you are interested in attending PCC for the below academic goals, we can assist you through our online Short Term Counseling Request:
Visit the Short Term Counseling Request form

Make an Appointment
If you are a scholar in CORE, you can directly book an academic counseling appointment through PCC Connect.

Make An Appointment

Join CORE
CORE provides support services to formerly incarcerated and system impacted students. If you are interested in joining CORE, please connect with them to learn more.  

Visit the CORE Website

Make an Appointment
If you are a participant in DSP&S, you may book an academic counseling appointment by emailing dsps@pasadena.edu or calling (626) 585-7127.

Join DSP&S
DSP&S provides support to PCC students with documented disabilities. If you are interested in DSP&S, please connect with them to learn more.  

Visit the DSP&S Website

Make an Appointment
You may make a phone or virtual appointment with one of our advisors for the following:
  • Major & Career Exploration
  • Resume, Interview, & Job Preparation
  • Internships & Work-Based Learning

Make An Appointment

Make an Appointment
If you are a participant in the EOP&S program (Extended Opportunity Programs & Services), you can directly book an academic counseling appointment through PCC Connect.

Make an Appointment

Join the EOP&S Program
The EOP&S program provides educational and financial support services to students who have experienced economic and educational hardships. If you are interested in joining the EOP&S program at PCC, please connect with them to learn more.  

Visit the EOP&S Website

Make an Appointment
If you are first year student in FYE Pathways, please connect with your Success Coach to get a FYE counseling appointment referral.  

FYE Success Coaches

Join FYE Pathways
FYE Pathways provides FYE priority registration, direct access to counselors and coaches, JAM orientation, and much more.  If you are interested in joining FYE Pathways, please complete the new student steps.

Visit FYE Pathways Steps
Make an Appointment
If you are a Health Science major (Nursing, Anesthesia Technology, Radiologic Technology, Dental Hygiene, Dental Assisting, Restorative Dental Technology, and Medical Assisting, Speech Language Pathology Assistant), you may make a Health Science Counseling Appointment in PCC Connect.

Make an Appointment

Prospective Health Science Student
Our counseling appointment system is only available to students with access to LancerPoint/PCC Connect. If you are currently attending another college but would like to apply to one of PCC's Health Science majors, you may connect with our online Health Science counselor (use our prospective student online counseling form), to request an unofficial transcript review and ask your admission questions.  
  • Our online counselors are able to answer most questions but on rare occasions, if your question is too complex for email, the counselor may ask you to apply to PCC to activate your student ID# to connect with a counselor in a counseling appointment.

Go to Online Counseling

Make an Appointment
If you are a participant in the PCC Honors program, you can directly book an academic counseling appointment through PCC Connect.

Make an Appointment

Live Chat with a Honors Counselor
If you are a participant in the PCC Honors program and have a quick question, you can chat with a Honors counselor during their Chat hours.

Go to Live Chat 

Join the Honors Program
If you are interested in joining the Honors program at PCC, please connect with them to learn more.  

Visit the Honors Website

Make an Academic Counseling Appointment
If you are an International Student, you can directly book an academic counseling appointment through PCC Connect.

Make an Academic Counseling Appointment

Make an International Advising Appointment
If you are a current International Student or new applicant with questions about your F-1 visa, I-20, or admission application, you can directly book an appointment with one of our International Advisors.

Make an Appointment with International Advisor

Apply as an International Student
If you are interested in studying at PCC as an International student with a F-1 visa, please apply online.

Apply to PCC as International Student
Ask Questions about our Academic Programs Before Applying

Make an Appointment
If you are a participant in the MESA program (Mathematics, Engineering, Science Achievement), you can directly book an academic counseling appointment through PCC Connect.

Make an Appointment

Join the MESA Program
The MESA program provides support for Science, Technology, Engineering, and Math students at PCC. If you are interested in joining the MESA program at PCC, please connect with them to learn more.  

Visit the MESA Website

Make an Appointment
If you are a participant in MOCAN, you can directly book an academic counseling appointment through PCC Connect.

Make an Appointment

Join The Men Color of Action Network (MOCAN)
MOCAN provides support for men of color at PCC. If you are interested in joining MOCAN, please connect with them to apply.  

Visit the MOCAN Website

New Student Counseling (0 - 20 Non-PCC Units)
If you are new to PCC and/or have 0-20 units at another college/university, please see our New Student Counseling options.

New Student Counseling

Apply to PCC
If you have not applied to PCC, please select your student type to apply online and complete the new student steps.

Apply Online to PCC

Make an Appointment
If you are a participant in the NextUp program, you can directly book an academic counseling appointment through PCC Connect.

Make an Appointment

Join the NextUp Program
The NextUp program provides educational and financial support services to current and former foster youth. If you are interested in joining the NextUp program at PCC, please connect with them to learn more.  

Visit the NextUp Website

Noncredit Counseling 
If you are taking Noncredit Division classes, please connect with the Noncredit Counseling office.

Contact Noncredit Counseling

Apply to Noncredit Division
If you are interested in taking Noncredit classes, complete application steps to apply.

Apply to Noncredit Division
Make an Appointment
If you are a PCC student with a child, we have academic counseling reserved for you in PCC Connect. 

Make an Appointment
Make an Appointment
If you have a child who is in the care of PCC's Child Development Center (CDC), we have academic counseling appointments reserved in PCC Connect for you with our CDC counselor.  

Make an Appointment

Make an Appointment
To schedule an appointment with a PASS Counselor, please email pass@pasadena.edu or call (626) 585-7815.

Join the PASS Program
If you are interested in joining the PASS program (Program for Academic Support Services) at PCC, please connect with them to learn more.  

Visit the PASS Program

Our counseling appointment system is only available to students with access to LancerPoint/PCC Connect.  If you are a prospective student or you no longer have access to LancerPoint/PCC Connect to make an appointment, you have the following options to connect with a counselor or staff about admission, academic (certificate/degree/transfer) requirements, or other general questions.  

Prospective First Time College Student
If you are interested in attending PCC as a first time college student and have questions about the application process, please email our FYE Pathways program at pathways@pasadena.edu. 

High School Student
If you are a current high school student and would like to take classes at PCC while attending high school, please connect with our Current Enrollment and Dual Enrollment programs.  

Go to Pre College Programs

Returning or New Student with College Credits
If you have not yet applied to PCC or you no longer have access to LancerPoint and your PCC email, you may connect with an academic counselor using our Online Counseling Services (use the prospective student online counseling form option). 
  • Our online counselors are able to answer most questions but on rare occasions, if your question is too complex for email, the counselor may ask you to apply to PCC to activate your student ID# to connect with a counselor in a counseling appointment.

Go to Online Counseling Counseling

Make an Appointment
If you are a participant in the Puente Project, you can directly book an academic counseling appointment through PCC Connect.

Make an Appointment

Join the Puente Project
If you are interested in joining the Puente Project at PCC, please connect with them to learn more.  

Visit the Puente Website

Make an Appointment
If you are a participant in the QUEST program, you can directly book an academic counseling appointment through PCC Connect.

Make an Appointment

Join the QUEST Program
The QUEST program provides support for LGBTQ+ and Undocumented students at PCC. If you are interested in joining the QUEST program at PCC, please connect with them to learn more.  

Visit the QUEST Website

Make an Appointment
If you are a participant in the STARS Foster Youth program, you can directly book an academic counseling appointment through PCC Connect.

Make an Appointment

Join the STARS Program
The STARS program provides support for former foster youth students at PCC. If you are interested in joining the STARS program at PCC, please connect with them to learn more.  

Visit the STARS Website

Make an Appointment
If you are a participant in the Ujima Program, you can directly book an academic counseling appointment through PCC Connect.

Make an Appointment

Join Ujima
Ujima is a learning community designed to enhance the experience of African-American Students. If you are interested in joining Ujima, please connect with them to learn more.  

Visit the Ujima Website

Make an Appointment
If you are Veteran, you can book an appointment with the Veterans Resource Center's Program Counselor. Please email pccvets@pasadena.edu or call (626) 585-7226 ext.4.

Learn More About Services for Veterans
Visit the Veterans Resource Center to learn more about services and programs for PCC Veterans.

Visit the Veterans Website

If you are not part of a special program, please use our General Counseling services.

General Counseling (New, Current & Returning Students with 20+ Units)
Process for making a counseling appointment:
  1. You need access to PCC Connect. 
  2. Sign-in for Virtual Support Center (VSC).  
  3. VSC staff will assist you with getting a 15 or 45 minute appointment referral based on your needs.
  4. Check your PCC email for referral email. Use the "Book Now" link in the email to open PCC Connect to schedule your appointment (zoom/video appointments are preferred)
*Zoom/video appointments - best when on a computer or laptop but can also be used for voice only function on a phone.
**Phone appointment - please add your phone number to the description box. This option has more missed appointments because of phone issues (wrong number, etc.)

Sign-in to speak to Virtual Support Center staff to request a Counseling Referral

Help Booking Your Appointment in PCC Connect?

How to Book an Appointment in PCC Connect (with a Referral)

Prepare for Your Appointment

Phone Appointments:

  • A counselor will call you at the phone number you have listed in the description box (when you booked your appointment). 
  • Calls may appear as a private number, No Caller ID, or from a 626 number.
  • Please pickup all calls around the time of your appointment in case it is your counselor calling you.  
  • If the counselor does not reach you, the counselor will leave a voicemail if a message option is available.  
  • If we missed you, please visit the Virtual Support Center again.
  • Most students prefer video/zoom appointments for an enhanced counseling experience. Contact the Virtual Support Center if you would like to switch to a video/zoom appointment. 

Video/Zoom Appointments:

  • Your appointment zoom link may be found in your counseling appointment confirmation email (in the subject line) sent to your PCC email shortly after scheduling your appointment.   
  • Copy the zoom link and paste into a web browser. You will be sent to a virtual waiting room. Your counselor will admit you into the virtual meeting room at the time of your appointment . 
  • Please wait a few minutes, in case the counselor is running late from a previous appointment.
  • Your appointment will use audio and video, please test these functions prior to your appointment to make sure both (or at least audio) are working. 
  • To enhance your counseling appointment experience, we highly recommend you zoom with your counselor on a computer, not a phone.  Benefits with using a computer:
    • Share screen feature - you may share your screen to show what you are experiencing online and counselors may walk you through solutions.
    • Counselors may share screen with you so you can visually see their checklist, GE list, websites, etc.  
    • You may bookmark websites used in your appointment.
    • You may screenshot information counselors share with you.

In-Person Appointments:

  • Your appointment location (building & room #) may be found in your counseling appointment confirmation email sent to your PCC email shortly after scheduling your appointment . 
  • In-person counseling appointments may take place in either a classroom or large meeting room. See campus map if needed.  
  • In-person counseling appointments will enforce mask wearing and social distancing. 

What to Bring

Prepare questions to ask your counselor during your appointment

To ensure your counselor may assist you during your counseling appointment, if you have credits from another college/institution, please email your unofficial transcript to counseling@pasadena.edu before your appointment so your counselor has access to your unofficial transcript/records.

Please include the following details:

  • Subject Line: First and Last Name, PCC ID# (example: Luis Lancer 12345678)
  • Attach your all your unofficial transcripts/records (complete chronological transcript, not degree audit). When printing from your college student portal, change your printer to PDF to save as an electronic copy or scan your unofficial transcript/record as a PDF. 
    • must include name of institution and student's full name
    • please no screenshots
  • Body of Email: May leave blank

After email submission:

  • You will receive an automatic reply that confirms we received your email.
  • Your counselor will have access to your unofficial transcript/record during your counseling appointment..  

Notes:

  1. If you plan to earn an associate degree, receive GE certification, or use your credits from another college/institution at PCC, you will need to submit all your official transcript/records to our Admission & Records office. 
  2. If you recently submitted your official transcripts to Admission & Records, there is a 4-6 week delay for your records to be scanned for staff viewing.

Cancel Your Appointment

Cannot attend your counseling appointment?  Please connect with the the Virtual Support Center to cancel or reschedule your counseling appointment.   

Have a quick question or specific requests? 

You may also consider using our other counseling services: