Drop-In Counseling - Counseling - Pasadena City College

Our Drop-In Counseling Service is a 15 minute meeting with a counselor.

During the session, a counselor can help you with quick questions such as:

Course Advisement
Transfer Information, IGETC/CSU GE inquiries
Associate degree and certificate information
Brief Assistance with various forms/petitions, such as AP credit, Reduced Course Load, Concurrent Enrollment, Repeats, Academic Renewal, etc.
Important Enrollment Deadlines
Prerequisite clearances. If you are using a non-PCC transcript, please email your unofficial record to counseling@pasadena.edu and note your PCC ID# and name in the subject line. Do this before your appointment so your counselor has access to your unofficial transcripts (when printing from your college portal, change your printer to PDF to save as an electronic copy or scan your unofficial transcript as a PDF). Don't want to wait? You can also use our online form for Prerequisite clearances.
Clarification of college policies and procedures
Information about campus support resources and/or programs
Abbreviated Educational Plan (for registration purpose only)
Graduation Petitions & PCC Complete (No non-PCC transcripts)

Drop-In Counseling is NOT for:

During the Drop-in Counseling meeting, if you have questions that need more than 15 minutes, you will be referred to a counseling appointment. Examples of these are:

Transcript evaluations of non-PCC credits
Comprehensive educational plans
Academic warning (formerly probation) and/or Reinstatement after dismissal
Graduation Petitions (if you have non-PCC transcripts, Online Counseling may assist you with this request)
Exploration of major/career

Drop-In Counseling Hours

Drop-In Counseling (15 minute) meetings are available via in-person or zoom throughout the week.

Monday - Thursday 9:00 am - 4:00 pm and Friday 9:00 am - 1:00 pm.
- Drop-in may close early depending on counselor availability and the number of students waiting.
To have access to Drop-In Counseling, you will need access to PCC Connect.
- Do not have access? Connect with a counselor using our Online Counseling Services (use prospective student form option).
  - OR reapply to activate your LancerPoint/PCC Connect account. Once you are admitted, wait overnight for account activation, then activate your LancerPoint login.

In-Person Drop-In Counseling:

Make sure to bring a physical copy of your unofficial transcript/s.
Go to L building window 104.
- Check out the campus map.
Sign-in at the check-in computer with your PCC ID#.
When called to the counter, show your physical photo ID (any photo ID, Driver License, etc.)

Zoom Drop-In Counseling:

Sign-in for Virtual Support Center (VSC)
VSC Staff will assist you with connecting to the Zoom Drop-In Counseling link.
Go zoom link and make sure to:
1. Have the ability to turn on your zoom camera
  - Best to log on using your computer/laptop so the counselor may share screens with you
2. Have your PCC ID# and physical photo ID ready to show on your zoom camera (any photo ID, Driver License, etc.)
3. Have access to your electronic unofficial transcripts or forward your unofficial transcript as a PDF file to counseling@pasadena.edu and note your name and PCC ID# in the subject line
4. The host may "lock" the zoom depending on the number of students in the waiting room. If you see the waiting room is locked, please try again later. Thank you for your understanding.

Sign-in to Speak to VSC Staff to Request for Zoom Drop-In Counseling