Counseling will close starting Tuesday, December 23 for the holidays and will reopen Friday, January 2, 2026. We will have limited counselor availability and operations for the week of December 15-19, December 22, and January 2. If you submitted your request before closure, we will try our best to respond to your inquires by December 22, but if you do not receive a reply, we will resume normal counseling operationsMonday, January 5, 2026. Thank you for your understanding. We hope you have a wonderful Holiday break!

An official evaluation confirms how your non-PCC credits apply toward Cal-GETC, IGETC, CSU, and PCC GE requirements. Your results will help you identify the courses you still need to complete to reach your academic goals.

Use our online email service to request your official evaluation!

Please note: Processing currently takes 8-10 weeks.   

Questions?

Received your official evaluation results but still have questions?  Reply directly to your notification email for answers! 

Haven't submitted an online official evaluation request but would like to ask general questions? Speak to a counselor in Drop-In Counseling or ask an online counselor.

Requirements for Official Evaluation via Email

Before submitting your official evaluation request, please ensure that the following requirements have been met:

  1. Submit ALL official transcripts and records to Admission & Records
    • Include transcripts from every college and universities attended, along with AP score of 3 or higher.
    • Allow 3-4 weeks after receipt for records to be processed and made available to staff. Wait until processing is complete before requesting your evaluation.  
  2. Complete 12 units of graded classes at PCC 
    • Grades must be posted on your unofficial PCC transcript in LancerPoint before requesting an evaluation.
    • LancerPoint > Academics (top tab) > Transcripts and Records card > View My Unofficial Transcript > Submit

Submit Your Official Evaluation via Email Request

General Students

Our online counselors will reply to requests Monday – Friday based on counselor availability.

  • Generally, we reply within 5-8 business days.
  • During peak registration periods, we will close this form to focus on helping students with registration. 
Once the counselor verifies your request, the counselor will submit your official evaluation request to your evaluator. At that time, wait 8-10 weeks to get your results.

Submit Your Official Evaluation Request

Get More Information

  1. Student submits an official evaluation request form.
  2. Form generates an Evaluation Support Ticket, and a confirmation email is sent to the student.
  3. Counselor reviews support ticket:
    • Confirm the type of evaluation 
    • Verifies all transcripts and records are complete and on file.
  4. Counselor emails results to students.
    • If request is more complex, the counselor forwards request to an Admission & Records evaluator.
  5. Evaluator reviews all records and uploads the evaluation results for staff access (may take up to 8-10 weeks in queue).
  6. After 8-10 weeks, student replies to original confirmation email to request evaluation results.
  7. Counselor emails results to student and answers any follow-up questions.

The counselor will review your request and determine the type of evaluation you need based on your academic goal.  

If you only have credits from a California Community College, our online counselor will provide your Cal-GETC, IGETC or CSU GE evaluation results immediately.  

If you need an evaluation for your associate degree major requirements (not CTE), an evaluation request may need to be forwarded to the evaluator.

Certificates are processed by the Division office so an official evaluation is not needed.

We recommend connecting with the Division to discuss course substitution options.  

If using AP scores for Cal-GETC, IGETC or CSU GE, the online counselor will provide the results.

If using AP scores for major requirements, you will need to submit an AP petition. The online counselor will assist you with the AP petition process. 

All transcripts must be on file, with no coursework listed as in-progress. Final grades must be posted before an evaluation request can be forwarded to an evaluator.  

Exception: Foreign records are not required if you do not wish to apply your foreign credit toward this evaluation.

Frequently Asked Questions

Official transcripts and records require a 3-4 week processing period to be scanned into the system for staff viewing after they are received. 

You are welcome to submit another official evaluation request in a few weeks so we can check again on your behalf.

Foreign credit cannot be applied to the Cal-GETC, IGETC or CSU GE patterns.

However, if you plan to earn an associate degree at PCC, foreign credit may be applied toward the PCC GE. To request an official evaluation of your foreign credit, please complete the following steps:

  1. Order a comprehensive evaluation through one of the 3 approved agencies
  2. Submit the evaluation results to Admission & Records
  3. Complete 12 units of graded classes at PCC
  4. Submit an official evaluation request

Once your counselor confirms by email that your request has been forwarded to an evaluator, please allow 8-10 weeks for processing. After 8-10 weeks, reply to your counselor's email to reopen your support ticket and request the results. Your counselor will follow up on your request and email the results to you. 

PCC's current system cannot display credits earned at other college within your LancerPlan audit or LancerPoint account. Your credits may still be applied toward the Cal-GETC, IGETC, CSU GE, an associate degree, or transfer requirements, but credits completed outside of PCC cannot yet be reflected in PCC's system yet. We hope to offer this feature in the near future. 

Admission & Records requires that all official transcripts are complete and on file before an evaluation can be processed.

Exception: Foreign records are not required if you do not wish to apply your foreign credit towards this evaluation.

Official evaluations for transfer are available only for Cal-GETC, IGETC, CSU GE, and AA-T/AS-T degree requirements.  

For more details about transfer evaluations, please connect with a counselor.