Steps to Change Your Password

1. Go to https://reset.pasadena.edu/

2. Select the 4th item, "Reset my password"

3. Follow the directions provided to change your password

5. If you have PCC email on your smartphone or tablet, please remember to update the device to use your new password. The best approach is to remove the email account completely before you change your password and then add it back in with the new password. Simply updating your password can be problematic. For more help, read our setup guide for Android and Apple iOS.

Frequently Asked Questions

Please make sure that your password is not using any part of your username or that it matches your previous password. Please change the password to something completely different than your username and your previous password and try again.

Please contact the Helpdesk

If you use a network printer/scanner to scan documents to your email or to your network documents folder, please contact the Helpdesk and let them know you've changed your password and need to have your new password set on the network printer/scanner.

Need More Help?

Contact our Help Desk if you have any questions about this process!