Set Up Microsoft Authenticator
Watch this video or select a step to expand and follow the instructions below.
Prior to starting, it is important to install the Microsoft Authenticator application
on your device. Please ensure that you have downloaded the correct application, and
for convenience, use the following QR codes to access the application store quickly.
Note: The below QR Codes are just for getting the Authenticator app, not for setting up your account's MFA. If your phone can't read the QR code, go to the App Store (for iPhone/iPad) or Google Play Store (for Android) using the links below.
Google Play Store
Direct download link:
https://play.google.com/store/apps/details?id=com.azure.authenticator&hl=en_US&gl=US&pli=1
Apple App Store
Direct download link:
https://apps.apple.com/us/app/microsoft-authenticator/id983156458
Go to https://aka.ms/mfasetup and enter your login details and click Next to continue. (If you are already signed in, please log out and sign back in again or use an incognito window to complete this step)
You'll be presented with the prompt "More information required." Click Next to continue.
It will then ask if you downloaded the app. Since we already downloaded it in step one, you can click Next.
The next screen will ask you to open Microsoft Authenticator on your phone and allow notifications.
Open the Microsoft Authenticator app. You may be prompted to allow notifications such as in the window pictured here. Make sure you allow notifications.
A QR code like the one below will appear on your screen. This process creates a unique QR code for you.
With the QR code now visible on your computer screen, return to your phone.
On your phone, tap the “Add Account” button and tap on “Work or school account”. Then scan your unique QR Code
iPhone
Android
The first time you set up the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your camera. On iPhone or Android, select Allow so the authenticator app can scan the QR code.
iPhone
Android
Point your smartphone camera to the QR code on your computer screen and your account will be added to Microsoft Authenticator.
Your account should be displayed with a code that changes every 30 seconds.
Click the Next button on your computer screen to continue.
Verify Microsoft Authenticator is working. An approval request will automatically be sent to your Microsoft Authenticator app.
Remember, each time you log in, you'll see new 2-digit numbers. Just type in the numbers you see on your screen.
If your phone is locked, or you are not using the Microsoft Authenticator app, you should receive a notification.
Once you open the app, you will see a sign-in approval request.
Enter the number that you see on your computer display to your smartphone and Tap “Yes” on your phone screen to authenticate the login request.
Important!
Never approve a sign-in request that you receive unexpectedly. This may indicate that
your account has been compromised. Tap Deny if you are not actively trying to sign
in to your account, and notify IT support if you have any concerns. On the day you
activate your Authenticator, you can get multiple notifications for each device you
have (e.g. Computer, Outlook application, Teams application, Smartphone, or tablet).
Click “Next” then “Done” on the last screen to complete the setup.
Need More Help?
Contact our Help Desk if you have any questions about this process!