Health Care and Health Insurance
As an international student, it is very important to maintain your health to achieve learning success. The International Student Center will do our best to help you with your health needs.
Health Care Resources
Student Health Services at PCC
The Student Health Center provides clinical care for you and is designed to address health promotion, disease prevention, short-term acute illnesses, and injuries and to assist in finding resources to manage your health conditions. Eligible students can make use of PCC clinical health services for immunizations, dental care, STD testing, smoking cessation, and women's health services.
Personal Counseling at PCC
The Personal Counseling Program is committed to helping college students. PCC provides a variety of free counseling services to PCC students. Learning to master daily challenges will enhance your psychological, interpersonal, educational, and career development while at PCC and long after leaving the campus.
Local Urgent Care
Some immediate medical care can be provided at urgent care clinics. Using these clinics can also decrease your out-of-pocket costs. The table below lists the hours and locations of some local urgent care facilities:
West Coast Urgent Care
- Mon. - Sun.: 9:00am - 9:00pm
- 600 South Lake Avenue #105, Pasadena, CA 91106
- (626) 795-2244
St. Georges Medical Clinic
- Mon. - Fri.: 8:30am - 6:00pm
Sat. - Sun.: Closed
1750 E. Colorado Blvd, Pasadena, CA 91106
- (626) 440-0097
Advanced Urgent Care of Pasadena
Mon. - Fri.: 8:00am - 8:00pm
Sat. - Sun.: 9:00am - 5:00pm
- 797 S. Arroyo Parkway, Pasadena, CA 91107
- (626) 304-0404
Minute Clinic (Inside CVS- local clinics) – minor care only
- Visit the Minute Clinic Website to find a location near you.
All F-1 Visa international students are required to purchase international student health insurance from PCC. The cost of insurance will be added to your tuition and fees at registration. The PCC international student insurance plan is detailed below.
- Insurance Company: GeoBlue
- Cost: $600 per each 6 months (subject to change)
- Coverage Dates: Fall Semester: August 1 to December 31
- Spring Semester: January 1 to July 31
- Coverage: Medical and Behavioral Health services
- Dental and Vision Care not covered
- Insurance ID Card:
- Instructions on how to download your Insurance ID will be emailed to you approximately one month after payment
- Carry the ID Card with you at all times
You can also call Relation and have it emailed to you as an attachment
- 2020-2021 Health Insurance Overview Video
- PCC International Student Health Plan
- GeoBlue Member Registration
- GeoBlue - Login as a Member
- Find a Doctor (Provider)
Insurance Frequently Asked Questions
International Students attending PCC are mandated to purchase the medical insurance policy provided by PCC. Medical care in the United States is very expensive and extremely complicated. When an unforeseen accident or illness occurs, it is important that you have insurance to cover the high costs of medical treatments. When used in accordance with the guidelines, the insurance policy the college provides is designed to cover 100% of medical treatment that a student receives and 50% of medication costs that are prescribed. For more information or to schedule an appointment, representatives can be reached at (844) 268-2686.
A co-payment is the amount of money you pay to your provider (doctor/hospital) each time you receive medical care. Your co-pay for a doctor visit is $25 and $100 for a hospital visit. These fees are non-refundable.
Money Saving Tip: If you plan to see a doctor for a non-urgent matter, please visit Student Health Services and Personal Counseling in first. Your $25 co-payment may be waived.
A deductible is the amount of money you must pay out of pocket (on your own) for your medical services before the insurance company starts paying. For your PCC International Student Health Insurance, you do not have a deductible; you will only have to pay a co-payment.
PCC only provides F-1 visa students with medical care coverage, not dental and vision. They are recognized as separate plans. For more information about adding vision or dental to your plan, please contact a representative at (844) 268-2686 or visit GeoBlue's page on supplemental plans.
If you've paid your health insurance fees and do not receive instructions on how to get your insurance ID card in the email, please call (844) 268-2686. Always report a change of address to the insurance company. Carry your Insurance ID card with you at all times.
A Claim Form is a form you must fill out with each medical condition you have. It must be filled out completely, and you send it to the insurance company. If you receive medical treatment and do not fill out a Claim Form, your medical bill will not be paid.
- If the Student Health Services cannot treat you or is closed, go to one of the in-network urgent care centers. Please use urgent care center instead of a hospital emergency room because it may decrease your out-of-pocket expenses. Find a in-network provider here.
- If you have specific questions about your insurance you can contact the insurance company directly at (844) 268-2686 or visit their Website. In order to for a medical bill be paid at 100%, the doctor or hospital must be a member of the Preferred Provider Organization (Blue Cross).
Note: Remember to go to the Student Health Services first, then get a referral because a Campus Health Center referral will waive your co-pay charge.
This means your insurance only covers you when you’re sick or you've had an accident. In addition, there is an annual woman’s wellness visit, which includes a pap smear and a breast exam.
PPO stands for Preferred Provider Organization. It is the network of all doctors, specialists and hospitals that accept the PCC international student health insurance plan. All of those listed are available to you for consultation and treatment. Always check that they are still participating providers.
If you use a doctor or hospital that is not a member of the Preferred Provider Organization (PPO), you will be responsible for 25% of the eligible expenses charged.
Always bring the following:
- A copy of your insurance ID card
- A referral from the PCC Student Health Services
- Photo identification (e.g. Driver's License, Passport, PCC ID)
If the bills are given or sent to you, send copies of them to the Claims Department. The Claims Department may respond if further information is needed.
- Download GeoBlue Claim Form
- Download GeoBlue Claim Form Instructions
- Send the completed form with all bills and receipt for medical treatment to:
P.S. Box 21974
Eagan, MN 55121
- Make sure you fill out the form completely so your claim will be processed promptly.
- Keep copies of all the documents you submit for claims.
- To check the status of a claim you submitted, call GeoBlue at (844) 268-2686.
Every case is treated confidentially by Student Health Services and Personal Counseling on campus. No information will be released without your expressed written consent.
No other insurance policies will be accepted as a substitute for the one that PCC provides. International students attending PCC are required to purchase the medical insurance policy provided by PCC.
Any treatment received outside of California is covered at 100% for PPO and 75% for NON-PPO after the co-pays.