Classes continue to be offered remotely through August 13. With the start of the Fall Term on August 23, most classes will be offered face-to-face on campus. As plans for the Fall term become available, they will be updated here.

Student Services

Starting July 6, the college is transitioning to resuming in-person operations. To access services, please visit the department's website for hours and availability.  You can also use our Have Questions website to access online and in-person help centers.

Student Services Departments

Taking Remote Classes FAQs

Classes are offered through the learning management system called Canvas.  It’s a self-contained system where your instructors can post course materials, assignments, and announcements. You can also submit your assignments and communicate with your instructor in Canvas. 

To learn about using Canvas for classes, watch the Student Canvas Overview.  You can also watch “how to” Video Guides to learn how to use specific features and tools Canvas.

There are two different kinds of courses: "asynchronous" and "synchronous."

For an asynchronous course, classes will not meet at one time like in an in-person school. Your attendance in the remote classroom is based on participating in assigned activities and completing your coursework by their due dates. 

For synchronous courses, you will be expected to be present online at a set time determined by the instructor.

We do recommend that you login to your course in Canvas at least once a day, if possible, to check for announcements or updates from your instructor. Also, make sure to set your Communication Preferences in Canvas, so that announcements or messages from your instructor will be sent to your email.

Your instructor will hold the scheduled office hours for the class in Canvas using a tool called ConferZoom. See the ConferZoom guide to learn how to access office hours.

Contact Olivia Loo, director of international student programs, at (626) 585-7808.

Contact your division dean to see what options you have.

If you have questions about your class and how to participate in it using Canvas, please contact your instructor who can provide this information.  Your instructor’s contact information will be on your course syllabus.

If you need help learning how to use Canvas, watch the Student Canvas Overview or “how to” Video Guides. For Technical Support, contact the 24/7 Canvas Student Hotline: (844) 303-4497

Grading/Withdrawals for a Class

During this time of uncertainty, the California Community College Chancellor’s Office has allowed the community colleges to extend options for grading through the end of 2021. PCC is supporting students through this difficult time by providing 2 options for alternative grading; 

  1. Pass/No Pass
  2. Excused Withdrawal

How to Request Alternative Grading

  • This form may be used to request an Excused Withdrawal (EW) or Pass/No Pass for Spring 2020 through Fall 2021 terms. 
  • The last day to request Pass/No Pass is:
    Term Deadline
    Spring 2021 6/7/21
    Summer 2021 8/8/21
    Fall 2021 12/5/21
  • There is currently no deadline to request EW.
  • Decisions are emailed to the email indicated by the student on the petition form.

Download Form

After you have downloaded the form:

  1. Fill out the form completely
  2.  Save it as a copy by adding your full name and lancer ID (if available) to the filename.
    For example this-form-namelarryy-lancer-00123456.pdf 
  3. Upload your form using our secure link

Upload Form

Technology For Your Remote Classes

Free Software for your Class




Your instructor may hold office hours or other meetings using an online meeting platform called ConferZoom which is already integrated into your Canvas course.


Your instructor may use a tool called Turnitin for assignment submissions.

During the pandemic the college has opened Lot 3 to student WiFi access.

To access this service, students should drive and bring their mobile device or laptop to Lot 3, accessible off of Hill Avenue just north of Del Mar Avenue. For more than 12 hours each day, PCC will be opening its WiFi networks to students in this area.

Here are some important details:

  • This service is available every day from 7:30 a.m. to 8 p.m.
  • Students must remain in their vehicles with cars parked away from each other to promote social distancing.
  • Parking fees at PCC are being suspended for the Fall 2020 semester, so no permit or fee is required.
  • As the campus is closed, no restrooms are available and access to campus facilities is prohibited.
  • The parking lot will be patrolled by PCC Campus Police to ensure the safety of our students and staff.

We have a limited number of Chromebooks set aside for students to borrow. The Chromebook has a browser installed so you can use Canvas and Zoom for classes. These devices do not have specialized software but most services run through the browser. Please enter your information here.

Requests will be considered on a first-come, first served basis.

Academic Help for Your  Remote Classes

Just as most of your classes have moved to temporary remote instruction, so have PCC’s Academic Success Centers. This means that you can now request remote tutoring services. In fact, at this time this is the only way to receive tutoring at PCC. Physical success centers on PCC campuses are currently closed to students, but we are excited to offer you remote tutoring instead.

PCC Remote Tutoring

Remote/Online Tutoring & Library Services

The college offers 24/7  library services to support you with your remote coursework:

Adjusting Your Study Habits

Things may feel out-of-control right now. You may be facing a lot of unknowns and disruptions. Making a plan and adjusting your studying may help you feel even a little sense of control. 

View/Download Adjusting Your Study Habits during the Coronavirus Outbreak

Skills for Success

Please also read our Skills for Success page to get ready for your online classes and enhance the academic and technical skills you need for success in the online learning environment!

Read Skills for Success


Resources for Students in Need

Use our resource guide to find help for emergency needs including financial assistance, housing and shelter, food, social services referrals, and financial assistance. 

Resources for Students in Need

Coronavirus (COVID-19) Updates