This summer, PCC is launching a new system to issue refunds to students who are owed money from financial aid or other payments to the college. 

Through a partnership with the financial services firm BankMobile, past and present PCC students will receive refunds more quickly and – for the first time ever – with the option to accept a direct deposit to a bank account of their choice.

The new system will streamline the refund process by reducing paperwork and processing times at the college while providing students with a pathway toward establishing their financial independence. 

In order to select their refund preference, students need to follow a simple process:

  • BankMobile will send an introductory kit in a green envelope to the mailing address on file with PCC. (What if I need to update my mailing address?)
  • Once that envelope is received, there are three simple steps to process the refund:
  1. Visit RefundSelection.com
  2. Enter the Personal Code. This would have arrived in the green BankMobile envelope, and also in an email to the go.pasadena.edu email address on file. (Still can’t find the code? You can generate a new one on the BankMobile website.)
  3. Select the method of payment:
    1. Direct deposit to a bank account. Money is transferred to an existing account the same business day. Typically, it takes 1-2 business days for the receiving bank to credit the money to the account.
    2. Deposit to a BankMobile “Vibe” Checking Account. If a student needs a checking account, the BankMobile Vibe account offers many convenient services, including a nationwide ATM network and online bill pay. Refund money is deposited the same business day BankMobile receives funds from PCC.
    3. Paper check delivered by US Mail. A check is mailed the same business day BankMobile receives funds, provided receipt is within daily cutoff times. Typically, it takes 5-7 business days for the check to arrive.

More information is available on the college's website. Students should direct additional questions to the office of Student Business Services at x7336.


11/19/2017