We are open for business but in an effort to protect students, visitors, and staff from Coronavirus (COVID-19), the International Student Center will be assisting students and guests by phone (626) 585-7808, email iso@pasadena.edu, or appointments online or on the phone.

If you are current student and need to submit documents, please visit the Current Student Forms to download and complete all your forms. Email completed forms to iso@pasadena.edu and make sure these are legible when submitting. You can use online scanning apps such as Adobe Scan and Microsoft Office Lens, which are free to scan from your cellphone.

If you are an international applicant and need to submit documents, you can scan and email your documents to iso@pasadena.edu, or also mail all application materials to:

Pasadena City College
International Student Center
1570 E. Colorado Blvd.
D-204
Pasadena, CA 91106-2003

If you are an applicant or a current student, and would like to make an appointment to speak to an international advisor or academic counselor, please email us at iso@pasadena.edu or call us at 626-585-7808. We will be happy to answer your questions.  

Coronavirus Frequently Asked Questions


New Students and Admissions

Yes, we are still accepting applications for Fall 2020. Please look over our application checklist for details on how to apply. Also, please make sure to keep our application deadlines in mind! We hope to see your applications soon! 

 

We currently only accept money order, cashier's check, or personal check. We currently do not accept cash, credit cards, or wire transfer. Payments should be made out to "Pasadena City College". Please also write the applicant's full legal name on the memo section of the check. Please send the fee via mail to the following address:

International Student Center, D-204
1570 E. Colorado Blvd.
Pasadena, CA 91106

We are currently working on getting an online payment option available. We thank you for your patience with us as we work to get that solution up and running for our future Lancers!

 

First, please look over our English Proficiency Requirements page to look over all of the options that we have available for you to prove your English proficiency. There are a variety of online testing options available to you to be able to fulfill our requirement. We accept the Duolingo English Test, TOEFL iBT Special Home Edition, TOEFL ITP (China Only), and the IELTS Indicator

Going Home

It is your choice. PCC International students can complete their minimum 12 units in the U.S. or overseas. Remember that in order to keep your I-20 active and help your return to PCC in the future, you must still maintain and complete your 12 units until the end of the Spring semester.

First: Submit a Travel Signature Request that can be downloaded on our website and email it to iso@pasadena.edu. You do not need your instructors' signatures.

Second: Check your PCC I-20, 2nd page. Do you have a travel signature on the 2nd page? If yes, the signature is valid for one year after it is issued. If you plan to return to the U.S. before the travel signature expires, you do not need a new signature.

If you have never had your PCC I-20 signed for travel (2nd page of your Form I-20) or your signature will expire before you return, please let ISC know so that we can issue you a new Travel I-20 and provide instructions on how you can receive it by express mail. You do not need the Travel I-20 to exit the U.S. but you will need it to come back!

Summer classes will be online instructions. Please check your PCC email regularly or on the official https://pasadena.edu/about/president/coronavirus-updates/index.php website for up-to-date information regarding COVID-19 and classes.

Majority of the classes will be online instructions with the exception of some science and lab classes. Please check your PCC email regularly or on the official https://pasadena.edu/about/president/coronavirus-updates/index.php website for up-to-date information regarding COVID-19 and classes.

You need to contact our Student Health Services office: medicalSHS@pasadena.edu.

You must provide in their email their full name and student IDs, and an English translation of what your home country is asking you to do, if it is available. The health center staff will provide international students with instructions on how they can get tested at a nearby urgent care clinic.

IMPORTANT: The PCC International Health Insurance covers testing for COVID-19 when it is medically necessary and it does not currently cover the fee if it is a travel necessity. The cost of the COVID-19 test can be up to $250 - 270 out of pocket for the student, and will include a certification letter that the student is in good health to travel.  

Taking Online Classes, Dropping/Withdrawing from Classes, and Cancelled Classes

No. The U.S. government has given permission and allowed international students to complete online classes during a temporary period and until PCC decides to resume in-person classes.

We encourage you to continue working hard and keeping your classes. PCC has free remote tutoring, as well as resources through academic counselors and coaches, to help you be successful. If you are having trouble, it is important to let us know so we can help. 


If you want to drop or withdraw from your classes and will be under 12 units, this will affect your visa status. Please schedule an appointment with an International Advisor or an International Counselor to discuss your options. Email us at iso@pasadena.edu or visit www.bit.ly/PCCInternationalCounseling to schedule your appointment (phone or virtual).

If you withdraw from your classes formally through LancerPoint, your grades will become an “Excused Withdraw” (EW) given the special circumstances of the COVID-19. “EW” does not count towards your grade point average. For information on what the “EW” grade means, visit Grading System to learn more.

We encourage you to continue to do your best and continue completing your online classes. PCC has compiled a list of resources for students that can help you be more successful, including things like free remote tutoring and study habits and skills guides to support your studies online.

If you still want to drop from all your classes, please schedule an appointment to talk to an International Advisor by emailing iso@pasadena.edu and how this will affect your visa. You will need to make plans to exit the country since your F-1 status will be affected.

Please contact an International Advisor at iso@pasadena.edu so we can provide you additional guidance.

Before you drop, please talk to an International Counselor by scheduling an appointment at www.bit.ly/PCCInternationalCounseling and discuss the possibility of a Reduced Course Load. Do not drop any classes until you have an recommendation for a Reduced Course Load.

Refunds

Yes, credit will be offered for Spring 2020 parking permits. You can use the Parking Permit Refund Form here.

In light of the ongoing coronavirus outbreak, PCC will be offering refunds to all students who purchased a U-PASS in Spring 2020.

PCC’s U-PASS program offers discounted transit passes based on the actual number of rides you take on the bus or train, tallied at the end of each semester. As a result, the college cannot calculate remaining value on individual student accounts and issue individualized refunds.

Following the end of the Spring 2020 semester, when data from our third-party transit providers is available, the college will provide a set refund amount to all students who purchased a U-PASS in Spring 2020. This amount may be less than the $95 paid by each students, and students who received a U-PASS through a program such as EOP&S, CORE, or Rapid Response for Emergency Aid will not be eligible for this refund.

Until these refunds are issued, students will be still able to use their U-PASS cards on transit as they normally would, seven days a week, 24 hours a day.

To help expedite the refund process, please be sure to confirm your address is accurate in Lancer Point to receive your refund.

Read more on UPASS refunds here

Yes. All international students will be refunded certain fees. Please remember to withdraw formally from your class through your LancerPoint account in order to qualify for a refund. View how to withdraw from your classes through Admissions and Records. Also, make sure you set-up for BankMobile, which will manage your refund. View the How to Receive your Refund document here.

No, if you are dropped by your professor, you may not be eligible for a refund.

Graduation and Transferring Out

Graduation/Commencement for this year has been rescheduled for Spring 2021. 

You do not have to attend commencement ceremonies to earn your PCC degree. If you are eligible for a degree (or multiple degrees), schedule an appointment with an International Counselor at www.bit.ly/PCCInternationalCounseling to discuss the steps of petitioning for your degree.

You can also petition for your degree online by yourself by visiting Apply for your Degree

The University of California recently published special exceptions for students who may not be able to complete all their requirements by Spring 2020. See the University of California announcement here.

Also, we encourage you to schedule an appointment with the PCC Transfer Center and let them know of your challenges. They are there to support your transfer success and can advocate for you.

Optional Practical Training (OPT), Work and Filing Taxes

Yes. You can still qualify for OPT if you complete all necessary courses and will be earning a degree from PCC.
First, view an OPT workshop online to learn if you qualify and how to prepare. Access our on-demand videos through our YouTube account. After you attend and view the OPT workshop, schedule an appointment with International Advisor, Rosa Villegas. Email her at rmvillegas@pasadena.edu.
We don’t recommend traveling while your OPT application is pending. This could affect your return in the future.

Unemployment insurance is generally reserved for immigrants and immigrant visa types (for example, H-1B or O-1 working visas). The California unemployment insurance site’s language doesn't immediately disqualify nonimmigrants (like F-1 students). However, U.S. Citizenship and Immigration Services makes the determination on work eligibility, such as Optional Practical Training, employment under economic hardship, etc., and filing for unemployment may have other consequences for you as an F-1 student. 

F-1 students with valid issued EAD cards (those on CPT/OPT) would be considered work-eligible by the U.S. Department of Homeland Security and thus may qualify by the state of California for unemployment. However, any use of funds could make you what is known as a public charge. The public charge rules states that if you are determined to have used U.S.-government sponsored funds and programs for up to 12 months in any 3-year period, this could result in you being denied future immigration benefits (such as a new visa or adjustment of status to permanent residency). Recently, USCIS has updated their public charge language with respect to COVID-19.

If you wish to apply for unemployment benefits, we highly advise that you first speak with an immigration attorney to go over all the pros and cons of using (or even applying for) these types of benefits – it is important to know that even applying, whether or not the benefit is granted, can affect you in the future.

The deadline to file taxes has been extended to July 15, 2020.

We highly recommend that you view the online Tax Workshop on YouTube for more information on what you will need to prepare to file for taxes. PCC does not help students file for taxes but we provide resources and tips to help you prepare. 

I-20 Expiring and I-20 Extensions

Schedule an appointment with an International Counselor at www.bit.ly/PCCInternationalCounseling to discuss if you are eligible for an I-20 Extension if you need more time.

Health Insurance and COVID-19

Yes. If you need to get tested for COVID-19 and it is recommended by your doctor, your COVID-19 tests will be covered. There is no co-pay or deductible that you will owe.
Yes, your International Student Health Insurance is a sickness plan and will cover you just like any illness/sickness. You can view details about what you will owe through a co-pay at PCC International Student Health Insurance.

If you are a current PCC student, you can email the PCC Student Health Center at medicalshs@pasadena.edu and they will follow-up with you within 24 hours (during their regular business hours). 

You can also see doctors using your International Student Health Insurance. View the resources below to help you:

TeleHealth Resources
TeleCounseling (mental health) Resources
Activate your PCC Health Insurance
How to search for Doctor with your PCC Health Insurance

You need to contact our Student Health Services office: medicalSHS@pasadena.edu.

Students must provide in their email their full name and student IDs, and an English translation of what their home country is asking them to do, if it is available. The health center staff will provide international students with instructions on how they can get tested at a nearby urgent care clinic.

IMPORTANT: The PCC International Health Insurance covers testing for COVID-19 when it is medically necessary and it does not currently cover the fee if it is a travel necessity. The cost of the COVID-19 test can be up to $250 - 270 out of pocket for the student, and will include a certification letter that the student is in good health to travel.  

Reporting a Hate Crime

You may have been a victim of a hate crime. Hate crimes in the U.S. are criminal offenses and punishable by law. If you feel comfortable, we encourage you to report this incidence at your local police department. To locate your nearest police department, visit the Los Angeles Police Department

You can also view resources from the U.S. Federal Bureau of Investigation (FBI) on how to report your incidence. 

We also encourage you to report your incidence to the Asian Americans Advancing Justice website so they can keep track of hate crime incidents that are affecting all of us.

Contact ISC and Resources

We are still open for business. Although we are not physically on the PCC campus, you can call us at 626-585-7808. Please leave a message with your name, call back number, and reason for calling us. Our awesome staff member, Sandra Parra, will call you back as soon as possible (and of course, within office hours). 

Our call-back number may be hidden so if you receive a call from an unknown number, please pick-up. It may be us at ISC. 

Also, you can continue emailing us at iso@pasadena.edu. We are doing what we can to respond to your messages as quickly as possible. 

Our office is very small (it’s just 5 staff members right now!) so we appreciate your patience as we try to help all 800+ PCC international students. 

If you are a student in need, please visit the PCC Student Resources during COVID-19 for ideas on how we can help. From the Lancer Pantry to Social Support Services, please use this resources during your time in need.

Also, PCC has a variety of scholarships that are open to all PCC students (including you as an international student). Don’t forget to apply for them by visiting Scholarships at PCC.

You can always our Current Student Forms Page to download all forms.